Today, when attempting to perform a Physical to Virtual conversion of a Windows Server 2008 R2 server, I would receive the following error upon running the system scan step:
An internal error has occurred trying to contact the SERVERNAME server: : .
Check that WS-Management service is installed and running on server SERVERNAME. For more information use the command "winrm helpmsg hresult". If SERVERNAME is a host/library/update server or a PXE server role then ensure that VMM agent is installed and running.
Details: Unspecified error (0x80004005)
After looking all over the Internet, I was unable to find much to help me determine the cause. WinRM was running and configured. WMI services were running. I finally did come across a trend over several forums that discussed the network adapters. That led me to my solution.
Check out all the network adapters. If there are any that are unnecessary or uncommon, remove them. In our case, Cisco AnyConnect Secure Mobility Client was installed during a support call. A disabled Cisco Network adapter existed that would not allow WMI to query the data correctly on the network adapters, resulting in the failed P2V system scan.